Refund Policy

At GupChup, we aim to provide a reliable and high-quality digital vCard and WhatsApp-first mini website experience. This Refund Policy explains the circumstances under which refunds may be requested and how such requests are handled for subscriptions and services purchased on our platform.

1. Subscription Purchases

GupChup offers digital services that are delivered instantly upon successful payment. Since access to platform features is activated immediately, refunds are generally not provided once a subscription has been purchased and the service has been enabled.

2. Trial Periods

If a free trial is offered, users are encouraged to evaluate the platform thoroughly before upgrading to a paid plan. Any charges made after the trial period ends are considered final and are not eligible for refunds.

3. Exceptional Cases

In rare situations, refunds may be considered if a verified technical issue prevents access to core features and cannot be resolved by our support team. Each refund request is reviewed individually, and approval is granted solely at GupChup’s discretion.

4. Cancellation Policy

Users may cancel their subscription at any time through their account dashboard. Upon cancellation, access to paid features will continue until the end of the current billing cycle. No partial refunds or credits are issued for unused subscription time.

5. Payment Disputes

If you believe a payment was charged incorrectly, please contact GupChup support before initiating a payment dispute or chargeback. Unauthorized chargebacks may result in temporary suspension or permanent termination of your account.

6. Changes to This Policy

GupChup reserves the right to update or modify this Refund Policy at any time. Any changes will be published on this page and will take effect immediately upon posting.